Effective Date: 23rd October 2024
Astra Media (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, astramediaegypt.com, or use our digital marketing services. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.
1. Data We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, job title, and company name.
- Marketing and Communication Preferences: Your preferences in receiving marketing from us and your communication preferences.
- Usage Data: Details about your visits to our website, including traffic data, location data, and other communication data.
- Technical Data: Internet Protocol (IP) address, browser type and version, time zone settings, browser plug-in types, operating system, and platform.
2. How We Collect Data
We collect data through the following methods:
- Direct Interactions: You may provide data by filling in forms, subscribing to our services, or contacting us.
- Automated Technologies or Interactions: As you interact with our website, we may automatically collect technical data through cookies, server logs, and other similar technologies.
- Third Parties or Public Sources: We may receive personal data about you from analytics providers like Google or advertising networks.
3. Purpose of Data Collection
We use the data we collect for various purposes, including:
- To provide and maintain our services.
- To notify you about changes to our services.
- To allow you to participate in interactive features of our website.
- To provide customer support.
- To gather analysis or valuable information so that we can improve our services.
- To monitor the usage of our website and services.
- To detect, prevent, and address technical issues.
- To send you marketing communications that you have requested.
4. Legal Basis for Processing
We process personal data only when we have a legal basis to do so, including:
- Performance of a Contract: Where it is necessary for the performance of a contract with you.
- Legitimate Interest: Where it is in our legitimate interest and not overridden by your rights.
- Consent: Where you have provided your consent for us to process your data.
- Legal Obligation: Where processing is necessary to comply with a legal obligation.
5. Data Sharing
We may share your personal data with third parties under the following circumstances:
- Service Providers: We may share data with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
- Compliance with Laws: We may disclose your data to comply with legal obligations, to protect the rights, property, or safety of Astra Media, our users, or others.
- Business Transfers: In connection with any merger, sale of company assets, or acquisition, we may share personal data as part of the transaction.
- Consent: We may share data with your consent to fulfill any other purpose disclosed at the time you provide the information.
6. Data Retention
We will only retain your personal data for as long as is necessary to fulfill the purposes for which we collected it, including satisfying any legal, accounting, or reporting requirements. You have the right to request the deletion of your data at any time (see section 9).
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and accidental loss, destruction, or damage. These measures include encryption, firewalls, and secure servers. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
8. International Data Transfers
Your personal data may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We will take all necessary measures to ensure that your personal data is treated securely and in accordance with this Privacy Policy.
9. Your Rights
You have the following rights under GDPR:
- Access: You can request a copy of the personal data we hold about you.
- Rectification: You can ask us to correct inaccurate or incomplete data.
- Erasure: You can request the deletion of your personal data.
- Restriction: You can ask us to restrict the processing of your personal data.
- Objection: You can object to the processing of your personal data where we are relying on a legitimate interest.
- Data Portability: You can request a transfer of your personal data to you or to a third party.
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.
10. Cookies
We use cookies to distinguish you from other users of our website. This helps us provide you with a better experience when you browse our website and allows us to improve it.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes we make will be posted on this page, and, where appropriate, notified to you by email or through a notice on the website. Please check back frequently to see any updates or changes.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data processing practices, please contact us at:
Email: [email protected]
Website: astramediaegypt.com